(Note to PR people: Interested in pitching a story to StorefrontBacktalk? Here are some helpful tips on how to convince us you have a good StorefrontBacktalk story. Also, here’s our 2013 Editorial Calendar.)
An award-winning technology and business journalist, Frank Hayes spent
12 years as a weekly columnist for Computerworld. Before that he was a reporter and editor for Computerworld, Informationweek and Byte, among others. Hayes also serves as the Executive Editor of FierceRetail and FierceMobileRetail.
VP, Sales and Business Development
Jack Fordi oversees all sales and business developments for StorefrontBacktalk.
Todd Michaud has spent the last 16 years trying to fight IT issues, with the last six years focused on franchisee IT issues—first running the retail technology department for Dunkin’ Brands (Dunkin’ Donuts and Baskin Robbins) and now running IT for Focus Brands (Cinnabon, Carvel, Schlotzsky’s and Moe’s Southwestern Grill)—and both sides need to step back and better understand the reality of the other. In his weekly column here at StorefrontBacktalk, he’s going to try and bridge that gap as we look at all of the IT hot buttons of today, from RFID, CRM and E-Commerce to mobile, payment, PCI, self-service, kiosks and supply chain.
A 403 Labs QSA, PCI Columnist Walt Conway has worked in payments and technology for more than 30 years, 10 of them with Visa.