CVS, Gap Site Outages On Monday. A Rehearsal For Black Friday?
Written by Evan SchumanOctober 5th, 2010
When it comes to site outages for major chains, the killer detail is much more often "when" than "for how long?" Although it's clear that a longer outage is worse, a 30-minute weekday non-holiday outage at 2 PM East Coast/11 AM West Coast can easily be much more painful than a 4-hour outage that ends at 5 AM East Coast on a Sunday. With that in mind, CVS and Gap sustained painful outages on Monday (Oct. 4).
Gap crashed at about 11 AM East Coast Monday and was down for anywhere from 21 minutes (according to Alertbot) to 45 minutes (according to Pingdom). "HTTP Reply Timed-Out. The server responded very slowly and was unable to send the entire HTTP page within the 30 sec. limit," Pingdom reported.
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Our Comment SPAM system is getting very aggressive these days and has been blocking legitimate comments. If you post a comment and don't see it appear within 2 hours or so, can you please send a heads-up to customer-service@storefrontbacktalk.com? Ideally, please include the time you posted the comment. That will allow us to try and hunt for it. Thanks! P.S. We're working on fixing the system, but we don't want to lose any valuable comments in the meantime.
I have strong reservations about the 'individual' certification and posting of that information for merchants. Can you imagine the potential employee poaching that might occur? The implications when competitors can look up how many are certified with each of their competitors? 
-Christine
