http://storefrontbacktalk.com/e-commerce/kohls-lowes-staples-start-the-black-friday-crashes/ Techniques, Tools and Tirades about Retail Technology and E-Commerce Wed, 08 Feb 2012 16:02:40 +0000 hourly 1 http://wordpress.org/?v=3.2.1 http://storefrontbacktalk.com/e-commerce/kohls-lowes-staples-start-the-black-friday-crashes/comment-page-1/#comment-64192 Evan Schuman Mon, 30 Nov 2009 04:15:16 +0000 http://www.storefrontbacktalk.com/?p=4261#comment-64192 Editor's Note: I'm not so sure that it's fair to say that we missed it as much as it fell below our target criteria. We based that report on a list of more than 100 retail chains that we track. The criteria is varied but Jo-Ann is not one that we currently track that closely. Clearly, there was tons of retailers that had issues on Friday, but we focused on the most well-known chains where we could confirm incidents. That said, Jo-Ann operates in some 47 states in the U.S. and had almost $2 billion in annual revenue (and about 758 stores) so it might be a chain we should be watching more carefully. Thanks for the comment! Editor’s Note: I’m not so sure that it’s fair to say that we missed it as much as it fell below our target criteria. We based that report on a list of more than 100 retail chains that we track. The criteria is varied but Jo-Ann is not one that we currently track that closely. Clearly, there was tons of retailers that had issues on Friday, but we focused on the most well-known chains where we could confirm incidents.
That said, Jo-Ann operates in some 47 states in the U.S. and had almost $2 billion in annual revenue (and about 758 stores) so it might be a chain we should be watching more carefully. Thanks for the comment!

]]> http://storefrontbacktalk.com/e-commerce/kohls-lowes-staples-start-the-black-friday-crashes/comment-page-1/#comment-64191 Frustrated Would-Be Customer Mon, 30 Nov 2009 03:52:18 +0000 http://www.storefrontbacktalk.com/?p=4261#comment-64191 This article completely missed another site that's been down since early Friday morning: Joann.com. There have been scattered reports of people through to the page early Sunday morning, but for most people, the site has been completely unavailable. There are also reports from people who did not receive confirmation emails for orders placed shortly before the outage. This article completely missed another site that’s been down since early Friday morning: Joann.com. There have been scattered reports of people through to the page early Sunday morning, but for most people, the site has been completely unavailable. There are also reports from people who did not receive confirmation emails for orders placed shortly before the outage.

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