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Macy’s To Merge A Kiosk With A Vending Machine

Written by Evan Schuman
May 25th, 2008
What do you get when you merge a kiosk with a vending machine? I'm not sure. But whatever it is, Macy's is putting it into some 392 stores right away, the chain announced May 22. That represents almost half of the chain's 800 stores.

The new machines are called e-Spot automated retail shops and are designed to deliver consumer electronics—initially offering iPods, digital cameras, camcorders, mobile accessories and headphones priced anywhere from $15 to $350—as though they were candy, literally. The machines function just as a candy or sandwich vending machine does, in that they accept the payment (typically a credit card or a gift card) and then drop the product to where the customer can retrieve it.

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