Most Retail Sites Shrug Off Cyber Monday Deluge
Written by Fred J. AunDecember 1st, 2009
Cyber Monday came and went with a conspicuous absence of problems at major retailer Web sites. It’s a fact that could mean E-Commerce teams did a good job preparing for the expected onslaught or that the blow was softened because many merchants began running sales earlier in November. That said, the day (Nov. 30) wasn't error-free. There were some sporadic periods of downtime at Kohls.com, a site that also had problems early on Black Friday. CVS.com suffered a brief period of slow responsiveness, while Home Depot had a half-hour period of downtime beginning at about 4 A.M. (New York time). VitaminShoppe.com failed to properly process E-mailed discount coupons, and much of Americangirl.com presented visitors with a site-down message during the day.
Dotcom-Monitor noticed a glitch at Bloomingdales' site during the day. At one point, Bloomingdales.com displayed a message that said something to the effect of 'Please Stay With Us,' while the homepage took a long time to load, said Brad Canham, vice president of business development at Dotcom-Monitor. "Their standard response time is less than a half-second, but they did have one thing happen there," he said.
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One Comment | Read Most Retail Sites Shrug Off Cyber Monday Deluge
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Our Comment SPAM system is getting very aggressive these days and has been blocking legitimate comments. If you post a comment and don't see it appear within 2 hours or so, can you please send a heads-up to customer-service@storefrontbacktalk.com? Ideally, please include the time you posted the comment. That will allow us to try and hunt for it. Thanks! P.S. We're working on fixing the system, but we don't want to lose any valuable comments in the meantime.
Our Comment SPAM system is getting very aggressive these days and has been blocking legitimate comments. If you post a comment and don't see it appear within 2 hours or so, can you please send a heads-up to customer-service@storefrontbacktalk.com? Ideally, please include the time you posted the comment. That will allow us to try and hunt for it. Thanks! P.S. We're working on fixing the system, but we don't want to lose any valuable comments in the meantime.
-Christine
December 2nd, 2009 at 3:46 pm
I think Mr. Canham is trying to drum up business. No one else reported ANY problems with bloomingdales.com.