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C’mon, You Don’t Really Need All That Money, Do You?
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November 18th, 2009
Who doesn’t love the fall season?, asks Franchisee Columnist Todd Michaud. The leaves are falling off the trees, football season is in full swing and budgets are up in the air. What would the fall season be if it weren’t for questions like, “Can’t you just squeeze it in?” or “Can’t we just do that in-house” or his personal favorite, “Do you really need all of that money and all of those IT people?”
As at most companies, Michaud's past several weeks have been largely focused on preparing our budget for next year. There are three major challenges that a franchisor faces when creating an IT budget: Franchisees are not involved in the budget process; a franchise chain has additional responsibilities over and above a traditional IT shop; and in many companies, the budget process (and the associated project prioritization process) is broken.
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Our Comment SPAM system is getting very aggressive these days and has been blocking legitimate comments. If you post a comment and don't see it appear within 2 hours or so, can you please send a heads-up to customer-service@storefrontbacktalk.com? Ideally, please include the time you posted the comment. That will allow us to try and hunt for it. Thanks! P.S. We're working on fixing the system, but we don't want to lose any valuable comments in the meantime.
I have strong reservations about the 'individual' certification and posting of that information for merchants. Can you imagine the potential employee poaching that might occur? The implications when competitors can look up how many are certified with each of their competitors? 
-Christine
