OfficeMax Hit With 30 Percent Out-Of-Stock Losses
Written by Fred J. AunDecember 18th, 2008
One of every three customers walking into an Office Max store to buy a consumer electronics product left empty-handed (and probably bitter) this year because the product was unavailable, according to new research by IHL Group.
Office Max topped IHL's list of consumer electronics retailers in terms of lost sales due to out-of-stocks, locked cases (with no help in sight) or staffer inability to find stuff supposedly in inventory. But Office Max certainly wasn't alone in the research company's hall of shame, with Office Depot and Circuit City keeping it company.
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