Racial Slur Programmed Into POS At Genesco Store
Written by Evan SchumanOctober 23rd, 2008
Genesco, which owns more than 2,000 stores operating as nine different chains including Johnston & Murphy, Dockers and Journeys, learned this week how POS receipt customization can be remarkably dangerous.
Seems that an associate programmed a series of options for a cashier to choose when identifying the customer. One of the choices programmed? “Dumb Ni**er.” Yes, the forbidden racial slur, and a 22-year-old Missouri man found it printed on his receipt at a Journeys. There’s a nice story about the incident on ABCNews.com and the video link shows much more detail. Doesn’t a manager check these things? And if it was approved, that store has a lot of explaining to do.
Leave a Reply
Readers, specifically those who want to comment on a story:
Our Comment SPAM system is getting very aggressive these days and has been blocking legitimate comments. If you post a comment and don't see it appear within 2 hours or so, can you please send a heads-up to customer-service@storefrontbacktalk? Ideally, please include the time you posted the comment. That will allow us to try and hunt for it. Thanks! P.S. We're working on fixing the system, but we don't want to lose any valuable comments in the meantime.
Our Comment SPAM system is getting very aggressive these days and has been blocking legitimate comments. If you post a comment and don't see it appear within 2 hours or so, can you please send a heads-up to customer-service@storefrontbacktalk? Ideally, please include the time you posted the comment. That will allow us to try and hunt for it. Thanks! P.S. We're working on fixing the system, but we don't want to lose any valuable comments in the meantime.
Is there really an improvement between a mag swipe and contactless tap if multi-factor authentication is required?
-Ed
