http://storefrontbacktalk.com/payment-systems/supermarkets-spend-big-on-it-preparing-to-fight-wal-mart/ Techniques, Tools and Tirades about Retail Technology and E-Commerce Sun, 20 May 2012 01:49:40 +0000 hourly 1 http://wordpress.org/?v=3.2.1 http://storefrontbacktalk.com/payment-systems/supermarkets-spend-big-on-it-preparing-to-fight-wal-mart/comment-page-1/#comment-16264 Paul Mallon Tue, 21 Aug 2007 03:46:32 +0000 http://www.storefrontbacktalk.com/payment-systems/supermarkets-spend-big-on-it-preparing-to-fight-wal-mart/#comment-16264 What most retailers forget is the last yard of the supply chain. I heard an interesting quote from a retailer in the UK who said "It costs me more to get a bottle of wine from the stock room to the shelf than it does from Australia to my stock room!". As always, the final yard is the most difficult but it offers retailers a real way to improve the customer experience. Have the right product on the shelf...and if you need to bring it from the stockroom then do it quickly and efficiently. What most retailers forget is the last yard of the supply chain. I heard an interesting quote from a retailer in the UK who said “It costs me more to get a bottle of wine from the stock room to the shelf than it does from Australia to my stock room!”. As always, the final yard is the most difficult but it offers retailers a real way to improve the customer experience. Have the right product on the shelf…and if you need to bring it from the stockroom then do it quickly and efficiently.

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