Best Buy Cautiously Tries Kiosks
Written by Evan SchumanAugust 13th, 2008
Best Buy has launched a cautious kiosk trial, with 12 machines housed at eight airports in the United States. How cautious a trial? It was announced Monday (Aug. 11) and is slated to end Sept. 1. Although it wasn't clear when the trial started, two weeks is not giving it an especially long leash.
The trial is apparently focused solely on evaluating the units' selling capabilities—and Best Buy's ability to handle and protect payment—and will not be integrated with any of the company's other systems, at least for this trial. That would mean no interactions with CRM, inventory or supply chain, and even payment systems handled outside of Best Buy's network.
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Our Comment SPAM system is getting very aggressive these days and has been blocking legitimate comments. If you post a comment and don't see it appear within 2 hours or so, can you please send a heads-up to customer-service@storefrontbacktalk? Ideally, please include the time you posted the comment. That will allow us to try and hunt for it. Thanks! P.S. We're working on fixing the system, but we don't want to lose any valuable comments in the meantime.
Is there really an improvement between a mag swipe and contactless tap if multi-factor authentication is required?
-Ed
