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Could Japanese Mobile CRM Pilot Serve As Mobile Payment Prototype?

Written by Evan Schuman
October 22nd, 2008
A major Japanese mobile phone loyalty card trial slated to run from February through June of next year might prove to be a powerful prototype of how other countries might deploy mobile payment networks.

The trial features three retailers: a small technology café; a midsize, regional Tokyo-area chain; and one of Japan's largest retailers--Bic Camera, whose revenue last year was roughly equivalent to $6 billion. The trial's goal is to show that the consumer phones can hold the loyalty card data of more than 100 retailers, depending on how much data each retailer wants to store.

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