Google’s PIN Pains: Will Citi Make This Wallet Safer?
Written by Frank HayesFebruary 16th, 2012
Google Wallet's security problems that surfaced last week—two different ways for a thief who has stolen a phone to get access to payment cards in the digital wallet—prompted Google to block new Google Wallet provisioning for several days until the company pushed out a fix. But the vulnerabilities also highlighted a major pain point: Shifting payments from plastic card to smartphone isn't just about technology, it's also about getting partners to cooperate—in this case, card issuer Citi.
The big problem: The most logical and secure technology fix—moving PINs to secure hardware—is something Citi seems unwilling to do.
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I have strong reservations about the 'individual' certification and posting of that information for merchants. Can you imagine the potential employee poaching that might occur? The implications when competitors can look up how many are certified with each of their competitors?
-Christine
