In Down Times, Are Employees Approving Too Many Suspect Transactions?
Written by Fred J. AunDecember 18th, 2008
Online retailers are relying too little on automation to thwart online fraud, meaning too many employee hours are spent reviewing orders that shouldn't have raised any flags of suspicion, according to a new report from security vendor CyberSource.
In publishing the results of its 10th annual survey of E-Commerce fraud, the California company said E-tailers continue to lose 1.4 percent of their online revenue to fraud (the same rate of loss CyberSource has seen since 2006) and they compound those losses by failing to sufficiently trust fraud-detection technology.
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Our Comment SPAM system is getting very aggressive these days and has been blocking legitimate comments. If you post a comment and don't see it appear within 2 hours or so, can you please send a heads-up to customer-service@storefrontbacktalk? Ideally, please include the time you posted the comment. That will allow us to try and hunt for it. Thanks! P.S. We're working on fixing the system, but we don't want to lose any valuable comments in the meantime.
Is there really an improvement between a mag swipe and contactless tap if multi-factor authentication is required?
-Ed
