Macy’s Debit Fiasco Not A POS Issue. The Switch Is To Blame
Written by Andy OrrockMarch 4th, 2009
The incident of double- and triple-billing of debit cards at Macy's in December sounds more and more like a failure at the payment switch level, not in the point of sale register system, argues GuestView Payments Columnist Andy Orrock.
The few details that have been released raise more questions than they answer, but it also provides crucial clues as to what really happened.
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Our Comment SPAM system is getting very aggressive these days and has been blocking legitimate comments. If you post a comment and don't see it appear within 2 hours or so, can you please send a heads-up to customer-service@storefrontbacktalk? Ideally, please include the time you posted the comment. That will allow us to try and hunt for it. Thanks! P.S. We're working on fixing the system, but we don't want to lose any valuable comments in the meantime.
Is there really an improvement between a mag swipe and contactless tap if multi-factor authentication is required?
-Ed
