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Macy’s Debit Fiasco Not A POS Issue. The Switch Is To Blame

Written by Andy Orrock
March 4th, 2009
The incident of double- and triple-billing of debit cards at Macy's in December sounds more and more like a failure at the payment switch level, not in the point of sale register system, argues GuestView Payments Columnist Andy Orrock.

The few details that have been released raise more questions than they answer, but it also provides crucial clues as to what really happened.

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