New Credit Card Security Rules To Include Voice Restrictions
Written by Evan SchumanAugust 15th, 2007
New credit card security rules will require a wide range of companies working with audio files from retailers to protect credit card information. According to a memo being circulated within the PCI Security Standards Council, the new rule is aimed at protecting card validation codes and values "received by call centers on audio recordings."
The problem is not necessarily with call center employees that might use the data improperly—as they could access such data in quite a few easy ways—but with outsourced companies that review the tapes for customer service purposes.
This Story Is Only Available For Premium Subscribers. Click Or Login In Below To Read The Rest Of This Story.
Already a Subscriber? Login Here
Leave a Reply
Readers, specifically those who want to comment on a story:
Our Comment SPAM system is getting very aggressive these days and has been blocking legitimate comments. If you post a comment and don't see it appear within 2 hours or so, can you please send a heads-up to customer-service@storefrontbacktalk? Ideally, please include the time you posted the comment. That will allow us to try and hunt for it. Thanks! P.S. We're working on fixing the system, but we don't want to lose any valuable comments in the meantime.
Our Comment SPAM system is getting very aggressive these days and has been blocking legitimate comments. If you post a comment and don't see it appear within 2 hours or so, can you please send a heads-up to customer-service@storefrontbacktalk? Ideally, please include the time you posted the comment. That will allow us to try and hunt for it. Thanks! P.S. We're working on fixing the system, but we don't want to lose any valuable comments in the meantime.
Is there really an improvement between a mag swipe and contactless tap if multi-factor authentication is required?
-Ed
