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On The Other Hand, PCI Sometimes Actually Can Reduce Fraud

Written by David Taylor
July 8th, 2009
Quite a lot has been written recently about the difficulty of quantifying ROI from PCI programs. In fairness, while those concerns are quite legitimate, it doesn’t mean that PCI compliance does not (or cannot) help reduce fraud.

It just means, writes PCI Columnist David Taylor, that the nature of the standard, current metrics, software tools, reporting and established business procedures haven’t been adapted to incorporate the types of controls and reporting that PCI enables. In short, merchants have focused most of their effort (and spending) on getting compliant, but hardly any effort has been focused on the “business by-products” of compliance, such as fraud reduction.

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