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PCI and Fraud Analysis: To Have and Have Not
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May 26th, 2009
As merchants work to reduce the scope of PCI compliance and the risk due to having credit card data in their environment, some companies are actually taking access to this data away from people who need it to do their job, including the managers who are charged with investigating fraudulent credit card transactions. Instead of PCI controls helping reduce fraud, for some companies, they are making fraud detection more difficult.
"We all know that PCI compliance creates dividing lines," said GuestView PCI Columnist David Taylor. "Flat networks must be segmented. The number of databases that store—and applications that use—cardholder data needs to be reduced and the number of persons with full card number access needs to be reduced as well. The whole process of separating the “haves” from the “have nots” often leads to arguments and requires extensive justification on the part of those who maintain they must have the ability to see unencrypted card data in order to do their job."
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Our Comment SPAM system is getting very aggressive these days and has been blocking legitimate comments. If you post a comment and don't see it appear within 2 hours or so, can you please send a heads-up to customer-service@storefrontbacktalk.com? Ideally, please include the time you posted the comment. That will allow us to try and hunt for it. Thanks! P.S. We're working on fixing the system, but we don't want to lose any valuable comments in the meantime.
I have strong reservations about the 'individual' certification and posting of that information for merchants. Can you imagine the potential employee poaching that might occur? The implications when competitors can look up how many are certified with each of their competitors? 
-Christine
