http://storefrontbacktalk.com/securityfraud/pricechopper-using-crm-to-alert-customers-to-recalls/ Techniques, Tools and Tirades about Retail Technology and E-Commerce Wed, 08 Feb 2012 16:02:40 +0000 hourly 1 http://wordpress.org/?v=3.2.1 http://storefrontbacktalk.com/securityfraud/pricechopper-using-crm-to-alert-customers-to-recalls/comment-page-1/#comment-30793 Bob Scheier Mon, 26 May 2008 15:53:43 +0000 http://www.storefrontbacktalk.com/securityfraud/pricechopper-using-crm-to-alert-customers-to-recalls/#comment-30793 Finally! Now this is a service that would make me feel (rightly or wrongly) as if the store CARED about me, and also gives me even more of an incentive to use my card than just to save money. This is also two-way communications -- way beyond "the retailer gets to know my every purchase move" and I get no useful information in return. Finally! Now this is a service that would make me feel (rightly or wrongly) as if the store CARED about me, and also gives me even more of an incentive to use my card than just to save money. This is also two-way communications — way beyond “the retailer gets to know my every purchase move” and I get no useful information in return.

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