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Security Kiosk Company Vows To Wipe Personal Data. Or Not

Written by Fred J. Aun
July 8th, 2009
The company running an airport security kiosk program that folded in June effusively promised to completely erase all its customers' personally-identifiable information from the units. As for the info kept on its main databases—which are apparently identical copies of that kiosk data—well, bring on the bids.

The kiosk program raises key issues about data protection and ownership when the data-using firm goes out of business or even just modifies its business. There is also the semantic issue of the privacy value of wiping data in two places if it also exists in a third.

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Posted in CRM, In-Store, Premium Content, Security/Fraud
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