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Should Retailers Use PCI Training To Enhance—Or Replace—Their QSA?

Written by Walter Conway
March 2nd, 2010
Details of the PCI Council’s new “Merchant QSA” training program will be finalized in a few months, but it's unclear how retailers will use it. PCI Columnist Walt Conway asks, is a few days’ training enough to qualify your Internal Auditor to lead a PCI compliance assessment?

What is the business case for using an Internal Audit instead of a QSA? Could the training—whether for a Level 1 or a Level 2 merchant—be used to build on or supplement a QSA? That is, will the Merchant QSA training be most useful to merchants as a valuable accessory rather than an entirely new PCI wardrobe?

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2 Comments | Read Should Retailers Use PCI Training To Enhance—Or Replace—Their QSA?

  1. Jestep Says:

    This not only undermines PCI but just undermines the benefit of a 3rd party. On a cost basis, it’s probably a no-brainer. Realistically, if you want PCI to work, you can’t have the person managing the books and writing the checks. They’re going to do what’s in the best interest of the bottom line.

    Just look at things as simple as using CVV for online transactions. It’s in the best interest of every for fraud prevention. It’s free and easy to use. Most big retailers don’t use it because the losses incurred when requiring cvv outweigh their losses from fraud.

  2. Dave CISA/M/SP Says:

    I think this arrangement represents a balanced compromise. The goal was to increase the overall quality of merchant assessments, specifially self-assessments. Originally that was to be accomplished by expanding the QSA franchise. This solution allows merchants to continue self assessing, while mandating a measurable and demonstrable understanding of PCI DSS by the self-assessor through examination. It also keeps the QSA firms sharp by forcing them to deliver value above and beyond the internal assessor to EARN merchant business, as opposed to having it handed to them.

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