Some Banks Try Again For Class-Action Heartland Lawsuit
Written by Evan SchumanThe lawsuit, filed Tuesday (Jan. 19), hit Heartland hard for its "lack of Payment Card processing system security; its desire to use a 'lowest bidder' system of selecting its outsourced IT 'auditors'; its reliance on a 'snapshot' telling it that, at one identifiable point in time, its system supposedly complied with the bare minimum industry standards; its startlingly poor IT oversight in general; and (Heartland's) complete and utter disregard of the oversight responsibilities they had to their fellow members of the Associations that allowed the intruders to make trip after trip in and out of the Heartland Payment Card processing system." The lawsuit also referenced Heartland's initial response to the attack. "Thirteen months later, the 'clean up' efforts would be seen for what they were—worthless." (Pause. But other than that, Mrs. Lincoln, how was the play?)
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I have strong reservations about the 'individual' certification and posting of that information for merchants. Can you imagine the potential employee poaching that might occur? The implications when competitors can look up how many are certified with each of their competitors?
-Christine
