The New Franchisee IT Sherriff In Town
Written by Todd L. MichaudDecember 9th, 2009
Billions of dollars are lost each year to employee theft and it is only getting worse. The National Restaurant Association (NRA) estimates that the restaurant industry alone may be losing more than 3 percent of sales each year due to employee theft. This figure is very scary to be sure, especially for franchisees who don’t typically have big Loss Prevention teams working on their behalf.
What many franchisees have not discovered, pens Franchisee Columnist Todd Michaud, is that the advanced integration between POS, inventory systems and video surveillance systems can be used to catch these types of activities and dramatically improve the top and bottom line. If you really want to be depressed, go to Google and type the words: “working at BRAND_NAME steal” or “how to steal from BRAND_NAME” or other variations of the same. What you find may be surprising. Many people have actually posted how-to guides for the best way to steal from a certain brand as an employee.
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Our Comment SPAM system is getting very aggressive these days and has been blocking legitimate comments. If you post a comment and don't see it appear within 2 hours or so, can you please send a heads-up to customer-service@storefrontbacktalk.com? Ideally, please include the time you posted the comment. That will allow us to try and hunt for it. Thanks! P.S. We're working on fixing the system, but we don't want to lose any valuable comments in the meantime.
I have strong reservations about the 'individual' certification and posting of that information for merchants. Can you imagine the potential employee poaching that might occur? The implications when competitors can look up how many are certified with each of their competitors? 
-Christine
