advertisement
advertisement


U.S. Govt. Report: The Flu May Cause E-Commerce Site Outages

Written by Evan Schuman
October 28th, 2009
We've heard of viruses threatening computer networks, but the actual flu? As if retailers needed another reason to worry about this year's holiday season, a new report from the U.S. Government Accountability Office (GAO) is predicting that the flu could cause major slowdowns and possibly outages with E-Commerce sites due to—we couldn't make this up—increased bandwidth demand caused by a lot of people staying at home in bed. Specifically, the report is worried about flu-victim telecommuting workers and sneezing children playing online video games sharply increasing bandwidth demands.

Somehow, this report just doesn’t add up. The premise comes down to the fact that a sharply increased bandwidth load will disrupt sites. That makes sense, but the argument that homebound workers and students will cause that sharp increase in bandwidth is where this argument falls apart.

This Story Is Only Available For Premium Subscribers. Click Or Login In Below To Read The Rest Of This Story.


advertisement

5 Comments | Read U.S. Govt. Report: The Flu May Cause E-Commerce Site Outages

  1. Bryan Larkin Says:

    Wow. Where to start?

    1. When I am really sick, I don’t feel like doing much but sleeping. Even watching TV can be tiring. I suspect at least some portion of the population will feel similarly.

    2. When I telecommute, I usually do most of my work on my local PC and occassionally transfer files, send emails, etc. I’m not convinced that telecommuting workers will cause that much of a bandwidth increase. And the emails going to other companies would be going to them regardless – though perhaps they have 2 steps to take instead of one (home PC to corporate server and then to the recipient).

    3. Kids playing games. Yeah, perhaps there will be an increase, but I can see many of them restricted to bed – if their parents are doing their job. Playing video games raises blood pressure, makes kids anxious, and can take lots of energy. That’s a surefire way to delay recovery.

    4. Regardless of other things that I might do, shopping on-line is not something I enjoy when I’m feeling poorly. I could see a decrease in traffic to on-line stores just because people might not feel up to shopping. Thus, the demand for bandwidth to any specific on-line store may be less.

    5. Finally, if there is a great increase in traffic, I would think that the problem will become self-limiting. For instance, if it is taking me a long time to download a file or surf the net, perhaps I’ll just get tired of it and stop using the Internet for now. Likewise, if the lag in an online game gets too great, I’d expect kids to stop playing because they won’t have as much fun as they constantly lose to others who are not experiencing such significant delays. As people choose to stop using the Internet, bandwidth will free up.

    I’m not really sure of the value of this report -but I suspect the money that was spent on it could have been put to better use.

  2. Doug Alder Says:

    the report said. “Private Internet providers have limited ability to prioritize traffic or take other actions that could assist critical teleworkers. Some actions, such as reducing customers’ transmission speeds or blocking popular Web sites, could negatively impact E-Commerce and require government authorization.

    Hmmm… excuse my cynicism but it sounds like someone not in favor of Net Neutrality trying to set up an argument for content filtering etc at the ISP level.

    In any case, as you said the argument falls apart. For one thing there is no shortage of bandwidth available to ISPs. There is a ton of under utilized capacity out there left over from the heyday of a decade ago when everyone and their pet dog was laying fiber everywhere but to where they should have bee – the home. That, however, is as they say another story though.

  3. Tom Says:

    Flu victims will help ecommerce because they will be more likely to shop online to purchase the things they would otherwise be buying at brick-and-mortar stores if they were feeling up to it…

  4. Pandemic is a HOAX! Says:

    Hmmm…sounds like more propaganda from our propaganda ministers. They really want to find a reason, even a very off the wall far fetched reason, to get their mitts on control of the internets. A flimsy argument especially since those adults and kids who are on the internet at home (assuming they are not in bed) will not be on the internet at work and at school. Isn’t this the private business between the ISPs and their customers anyway? Nice try, I just hope the people don’t fall for this con the way some people are falling for the flu hoax.

  5. Jim Says:

    As a parent, I will definitely be doing the majority of my shopping online this year instead of packing into the stores and possibly exposing myself and therefor my children to the flu virus. I don’t think that I am the only one who is thinking like this either.

Leave a Reply

Readers, specifically those who want to comment on a story:
Our Comment SPAM system is getting very aggressive these days and has been blocking legitimate comments. If you post a comment and don't see it appear within 2 hours or so, can you please send a heads-up to customer-service@storefrontbacktalk.com? Ideally, please include the time you posted the comment. That will allow us to try and hunt for it. Thanks! P.S. We're working on fixing the system, but we don't want to lose any valuable comments in the meantime.

Weekly, Monthly Newsletters

Quickly catch-up on the latest in E-Commerce and Retail Tech with our free weekly report, with urgent bulletins as news merits—along with our monthlies on Mobile, Security, In-Store, E-Commerce and CRM.
advertisement

Most Recent Comments

"Careless" Systems Integrators Now Directly Under PCI DSS

This exact issue has been bothering me for years, and I was JUST talking about it with someone only yesterday. This may well be my favorite article, mostly because I'm biased and have hated this particular problem forever. Read more...
Good article, but how does this have anything to do with the DSS? Read more...
Actually, the QIR program has a lot to do with the DSS (or PCI). Since merchants rely on their reseller or integrator to implement their PA-DSS validated application, these resellers and system integrators play a critical role in merchants achieving and maintaining PCI compliance. As far as I can tell, the QIR program is designed to help merchants stay compliant by making sure their payment applications are installed according to the PA-DSS Implementation Guide, for example ensuring default passwords are changed (and protected), that the data encryption keys are properly set and secured, that the merchant's data retention policy is set, that no sensitive cardholder data are stored, and often that a firewall is in place and properly configured. Read more...
Although this is a great move forward in pushing the issue of highly trained people, it is also a good marketing ploy for the council. It begs the question: How much do they stand to make? The problem for this is that for people (like myself) that are just starting out their own business venture, PCI has typically charged a premium for their training and certifications. This change will likely force those of us with less capital to spin into the abyss. I have more than 15 years in the security and compliance fields with heavy hitter certs like CISSP, CRISC, and Sec+. There should not be a guide but a free test or a pre-requisite of either the PCI cert OR other heavy hitter certs. I just don't want the good guys in small places to get flushed out. Read more...

StorefrontBacktalk
Our apologies. Due to legal and security copyright issues, we can't facilitate the printing of Premium Content. If you absolutely need a hard copy, please contact customer service.