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Wal-Mart And Chip-And-PIN: Where’s the Business Case?

Written by Walter Conway
May 26th, 2010
Wal-Mart is waging an aggressive campaign to get the U.S. to adopt Chip-and-PIN. What PCI Columnist Walt Conway doesn't understand is why Wal-Mart is doing this. What is the business case?

Conway can imagine a few scenarios, but none seems to be the answer. This issue is important to every retail CIO, so we need to understand what Chip-and-PIN will and won't do, in addition to what the business case, if any, is for the U.S. and other markets to convert from magnetic stripe to Chip-and-PIN cards.

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4 Comments | Read Wal-Mart And Chip-And-PIN: Where’s the Business Case?

  1. Ketharaman Swaminathan Says:

    When I read this news item yesterday, I was wondering in my blog whether Wal-Mart will succeed with EMV where they didn’t with their former push for the adoption of RFID a few years ago. At the time, the thought that crossed me about why Wal-Mart is doing this was, they have rightly or wrongly placed a large order for POS machines that support EMV cards, so must make sure people use EMV cards! I’m sure I’m wrong, but this is just another view…

  2. James Balin Says:

    It’s a clear win for Wal-Mart in interchange reduction if they can get Chip & PIN. PIN allows them the same advantage they fought with debit against the card brands – choice in which debit network processes the transaction and steering those transactions to a cheaper network thereby raising the stakes for competition and driving down costs for processing.

  3. Roger Leyden Says:

    It is high time that the USA adopted EMV Cards. They have been working very successfully in Europe for the past number of years and if it takes a giant such as Wal-Mart to start the implementation then I wish them the very best.

  4. AJ Clark Says:

    Maybe the flaws in the EMV Card should be fixed before they’re more widely adopted.

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