Wal-Mart Exec: We’re Testing Social In-Store
Written by Evan SchumanFebruary 9th, 2012
A woman walks into her local Wal-Mart and immediately turns to an area near the front of the store with a bank of screens. This customer is rushed today, so she tells the system to forget the recommendations and she selects 24 items from her shopping list.
The items that are on the shelf elsewhere or in the backroom? An employee goes to fetch them. Those that are not in-stock at that store? They'll be shipped to her home. This is where Venky Harinarayan, Wal-Mart's Senior VP for Global E-Commerce, head of @WalmartLabs and venture capitalist extraordinaire, sees the world's largest chain headed.
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One Comment | Read Wal-Mart Exec: We’re Testing Social In-Store
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Our Comment SPAM system is getting very aggressive these days and has been blocking legitimate comments. If you post a comment and don't see it appear within 2 hours or so, can you please send a heads-up to customer-service@storefrontbacktalk.com? Ideally, please include the time you posted the comment. That will allow us to try and hunt for it. Thanks! P.S. We're working on fixing the system, but we don't want to lose any valuable comments in the meantime.
-Christine
February 13th, 2012 at 11:17 am
What an idiotic idea. Up goes the labor costs, down goes the impulse buys. This is just ‘organizing the stores’ all over again. It’s anti-Sam, which always fails.