Can Amazon’s Web Video Patent Slash Product Returns?
Written by Evan SchumanMarch 31st, 2010
Can Amazon use Web video to reduce unwarranted product returns? Although the market will ultimately answer that question, the U.S. Patent Office thinks the idea is clever enough to merit a patent, which it issued Tuesday (March 30).
The idea behind the patent—see all of the Patent's glorious tech and logistical specs here—is for Amazon to video each package as it's being filled and link the clip to the order number. The video would show what goes in the box and then do a close-up of the address label as the box is sealed.
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2 Comments | Read Can Amazon’s Web Video Patent Slash Product Returns?
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Our Comment SPAM system is getting very aggressive these days and has been blocking legitimate comments. If you post a comment and don't see it appear within 2 hours or so, can you please send a heads-up to customer-service@storefrontbacktalk.com? Ideally, please include the time you posted the comment. That will allow us to try and hunt for it. Thanks! P.S. We're working on fixing the system, but we don't want to lose any valuable comments in the meantime.
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April 1st, 2010 at 8:12 am
Fedex’s newest trackers that are about to be deployed do have the capability of taking pictures.
April 7th, 2010 at 5:37 pm
Wouldn’t they require consent of the receiver before taking a photo or video? The delivery guy would need to read a privacy statement followed by “Say Cheese!”